Discord

Strong real-time product for communities, but your social graph and server history are deeply embedded—switching means rebuilding social capital elsewhere.

Lock-in Stage 2

Users are retained through switching costs, data, network effects, or ecosystem dependency.

Discord delivers real value to users (voice, roles, bots, free tiers). The lock-in is social and technical: communities, permissions, integrations, and habit. Nitro and experiments add extraction pressure, but the core story is still stage 2: hard to leave without losing the room.

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